Shipping policy

🚚 House of Metta – Shipping & Delivery Policy

🌷 Processing Time

Every House of Metta creation is handmade with love and care.
Orders are usually processed and packed within 3–5 working days from the date of purchase.
During festive seasons or custom orders, this may take a little longer — but we promise it’s worth the wait 💛

📦 Shipping Time

Once dispatched, your order will reach you within:

• 3–7 working days for metro cities

• 7–10 working days for other locations in India

You’ll receive a tracking link via email or WhatsApp once your parcel is shipped.

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💝 Shipping Charges

• Shipping is calculated at checkout based on your location and order weight.

• We sometimes offer free shipping on orders above a certain amount or during special promotions (announced on our homepage).

🧺 Packaging

Each item is carefully wrapped using eco-friendly materials, with a thank-you note included.
We take extra care to ensure your handmade treasures arrive safely and beautifully packaged.

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⚠️ Delays & Responsibility

While we do our best to ship on time, House of Metta is not responsible for delays caused by courier partners, weather conditions, or unforeseen logistics issues.
If your parcel is delayed, we’ll happily help track it for you until it arrives.

💫 Wrong Address or Failed Delivery

Please double-check your shipping address at checkout.
If an incorrect address or phone number causes a failed delivery, re-shipping charges may apply.

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🌸 Contact Us

For any shipping-related queries, reach us at:
📩 houseofmetta1@gmail.com

We’re always happy to help and ensure your handmade happiness reaches you safely 💕